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Help Center

Answers to the questions we hear most, plus the same articles you will find under Support in the app. If you cannot find what you need, email support@fmrx.ai and a person replies within 1 business day.

Getting started

  • Getting started with FMRX Signing in, entering your birth details, and what you'll see on your first Trail.
  • Steps and Discovery Markers How you earn Steps, what 108 of them earn you, and how Streaks fit in.
  • What is FMRX? FMRX in plain words, plus what a Trail, a Zone and a Sookshma period mean.
  • Is FMRX available on Android? Not as an app yet. The web app at app.fmrx.ai works in any modern browser, including on Android.

Your Trail and chart

  • Reading your Trail What a Trail, a Zone, a Sookshma period and a Debrief are, and how to read them.
  • What if I don't know my birth time? Choose the unknown-time option and FMRX works from midday. Here's what that changes.

Siderius and questions

  • Who is Siderius? Your AI astrologer: how many questions each plan includes, how Steps become questions, and how packs work.

Plans and billing

  • Subscriptions and billing Where to view, change or cancel your plan, and who to ask about a refund.
  • Plans and pricing What Basic, Premium and Premium Plus include, what they cost, and where to change your plan.

Account, sign-in and privacy

  • Deleting your account How to delete your account from inside the app, and what to do before you confirm.
  • Signing in with a text message How the 6-digit sign-in code works, what to do if it doesn't arrive, and what STOP and HELP do.
  • Privacy in plain words What we store, which AI provider reads your journal, and who else processes your data.

Still need help?

Email support@fmrx.ai and a person replies within 1 business day. Other ways to reach us are on the Support page.

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